Frequently Asked Questions (FAQ)
What forms of payment does Voilà bebe shop accept?
We accept Visa, Mastercard, American Express, Discover, and PayPal.
What is the process for returning an item that is elegible for refund, store credit, or exchange?
All returns should be sent via track-able, insurable mail or courier to: Voila Bebe Shop, 114 Rocky Brook Rd. New Canaan, Connecticut 06840. Please be sure to include the returns form that came with your original package.
If you have misplaced your returns form, please email us at support@voilabebeshop.com.
What is Voilà bebe shop’s returns policy?
Voila Bebe Shop accepts returns for store credit on items that are unworn, have the tags still on them and undamaged. All items must be return within 14 calendar days of receipt. Additionally, all items marked as final sale cannot be returned.
Does Voilà bebe shop ship internationally?
Yes, we do.
